Cancellation and Refund Policy
At RituallyTeerath.com, we understand that plans can change. However, due to the nature of spiritual and religious services, we follow a strict cancellation and refund policy:
1. Puja and Temple Offerings
All Puja and Daan services are considered sacred and once performed, are non-cancellable and non-refundable under any circumstances. These offerings are made in your name at partner temples and cannot be reversed.
2. Chadhava and Puja Offerings
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All Chadhava, Daan, and Puja Sevas are considered spiritual and non-tangible services.
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Once a Chadhava or Puja is confirmed, it is non-cancellable and non-refundable, as temple rituals are conducted specifically in your name and cannot be reversed or rescheduled.
3. Failed Service Delivery
In rare cases where a service is not performed due to an error on our part or our partner’s, and no alternative arrangement is made, you may be eligible for a full or partial refund. Each such case will be reviewed individually and must be reported within 72 hours of the expected delivery date.
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For personalized Puja bookings (with a specific date), rescheduling may be allowed only if the request is made at least 48 hours before the scheduled seva.
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Rescheduling is subject to temple availability and confirmation by RituallyTeerath support.
In rare cases where a temple is temporarily closed or unable to perform the seva, you will be:
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Offered an alternative date, or
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Given an option to redirect the Chadhava to another temple, or
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Issued a full refund (if no alternative can be arranged).
4. Technical Payment Failures
If a payment fails due to a technical error and funds are deducted, please contact us at support@rituallyteerath.com with the transaction details. We will work with the payment gateway to ensure the amount is either processed or refunded promptly.
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If your payment has been charged more than once, or a technical error has occurred, please notify us immediately.
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After verification, a full refund of the duplicate charge will be initiated to your original payment method within 5–7 business days.